Georgia Heritage Federal Credit Union

Washington, District Of Columbia 2 comments
Not resolved

Update by user Aug 29, 2011

August 29, 2011

I was Contacted by Mr Glore today and was informed that I would receive a full refund for the funds withdrawn from my account for CPI policy for June 2011 to June 2012 in a week or 2. I am satisfied with what I’m being told the outcome will be. It appears the cause was a error on the insurance underwriter issuing the credit back to GHFCU for the CPI policy.

Update by user Aug 29, 2011

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Original review posted by user Aug 24, 2011

I had a boat loan with Ga Heritage Federal Credit Union.I purchased the boat in June 2010 and decided to sell it in June 2011 I did not purchase another year of insurance in June because I had a buyer.

Ga Heritage Federal Credit Union withdrew around $1,250.00 for a Collateral protection insurance for coverage June 2011 to June 2012. They refuse to credit back the money or any portion of the money, even though the boat sold in June 2011. So they are charging me $1,250.00 for CPI on a boat that I do not own. I can logically see them charging me for a month.

They refuse to tell me who the insurance company is that they had it insured thru. Is this considered fraud? Do I report this to Federal Trades Commission or the NCUA?

I have went to the bank twice in person and have made 3 phone calls and e-mailed.I have not received 1 phone call back.

Review about: Loan.

Comments

Contender
#336068

August 29, 2011I was Contacted by Mr Glore today and was informed that I would receive a full refund for the funds withdrawn from my account for CPI policy for June 2011 to June 2012 in a week or 2. I am satisfied with what I’m being told the outcome will be. It appears the cause was a error on the insurance underwriter issuing the credit back to GHFCU for the CPI policy.

Anonymous
#334725

I am the Director of Operations at GHFCU. I am not familiar with your complaint but I would be more than happy to discuss this with you.

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